Effective Date: 01/01/2015
Welcome to Keegsandthings!
These Terms and Conditions govern your use of our website www.keegsandthings.com and any services or products offered through the Site. By accessing or using our Site, you agree to be bound by these Terms.
If you do not agree with any of these Terms, please do not use our Site.
1. About Us
Keegsandthings is a home based bakery based in Melbourne, Australia, offering handcrafted desserts including macarons, Honey cakes, and macaron towers for events and special occasions.
2. Orders & Payments
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All orders must be placed through our website or via email.
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A full or partial payment may be required to confirm your order. Payment details will be provided at the time of order.
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Prices are listed in AUD and are subject to change without notice.
3. Cancellations & Refunds
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We require minimum 48 hours notice for cancellations. Orders cancelled within this timeframe may be eligible for a partial refund.
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Custom orders, once confirmed and in production, are non-refundable.
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If you are dissatisfied with your order, please contact us within 24 hours of pickup/delivery so we can assist you.
4. Allergies & Dietary Needs
Our products contain walnuts and almonds, please note that all products are prepared in a kitchen that handles dairy, eggs, gluten, nuts, and other allergens.
We cannot guarantee our products are completely allergen-free when choosing walnut free honey cakes.
5. Pickup, Delivery & Event Orders
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Pickup times and locations will be confirmed at the time of order.
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For event deliveries (macaron towers, cakes), we recommend having a cool, stable environment for storage.
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We are not responsible for damage that occurs after successful pickup or delivery.
6. Intellectual Property
All content on this Site, including photos, logos, recipes, and branding elements, is the property of Keegsandthings and may not be used or reproduced without written permission.
7. Website Use
You agree not to use this Site for any unlawful purpose or in a way that might harm, disable, or damage the Site or interfere with others’ use.
8. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Effective Date.” Your continued use of the Site constitutes acceptance of the revised Terms.
9. Contact Us
If you have any questions or concerns, feel free to contact us at:
📧 hello@keegsandthings.com
📍 Melbourne, VIC, Australia
📱 @keegsandthings on Instagram